EducationFOIALegal Holds

College of DuPage Success Story

How College of DuPage streamlined FOIA responses, enabled self-service archives, and transformed their legal hold management

29,000+
Students
Public
Institution
FOIA
Compliance

College of DuPage is a leading community college serving over 29,000 students with a commitment to transparency and efficient public records management as a public institution.

The Challenge

As a public institution, College of DuPage faced mounting pressure to respond to Freedom of Information Act (FOIA) requests quickly and accurately while managing complex legal holds and providing efficient access to archived communications.

Critical Issues:

  • • Slow FOIA response times impacting compliance
  • • Faculty and staff dependent on IT for email retrieval
  • • Complex decade-long legal hold management
  • • Resource strain on IT department
  • • Manual processes for misconduct investigations
  • • Limited self-service capabilities for users
Before Grotabyte
FOIA Response TimeSlow
IT DependencyHigh
Self-Service AccessNone
Legal Hold ManagementManual

The Grotabyte Solution

College of DuPage implemented Grotabyte's comprehensive archiving platform to automate FOIA responses, enable self-service access, and streamline legal hold management across the institution.

Key Solutions Deployed:

  • • Self-service portal for faculty and staff
  • • Automated FOIA response workflows
  • • Intelligent legal hold management
  • • Advanced semantic search capabilities
  • • Streamlined misconduct investigation tools
  • • Comprehensive audit trails

Technical Features:

AI-powered content discovery
Automated data classification
Role-based access controls
Compliance reporting dashboard
Secure export capabilities
Streamlined FOIA Response Workflow
1

Request Received

FOIA request logged in system

2

Semantic Search

AI-powered content discovery

3

Review & Hold

Legal review and hold application

4

Export & Respond

Secure export and response

Transformational Results

Self-Service Success
Faculty/Staff IndependenceAchieved
IT DependencyEliminated
User SatisfactionHigh
FOIA Efficiency
Response TimeAccelerated
Compliance Rate100%
Process AutomationComplete

Key Improvements

Enhanced Discovery

AI-powered search across all archived communications

Faster Responses

Streamlined FOIA and investigation workflows

Legal Compliance

Automated legal hold and audit capabilities

"Grotabyte has revolutionized how we handle FOIA requests and legal holds. Our faculty and staff now have the independence they need, and our compliance processes are more efficient than ever."
IT Administrator
College of DuPage

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